Job Overview

We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative processes. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your clerical and customer support skills in a fast-paced setting.

Responsibilities

- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Answer multi-line phone systems efficiently, directing calls accurately and professionally
- Manage appointment scheduling and coordinate with team members using Microsoft Office and Google Workspace tools
- Handle data entry tasks with precision, maintaining accurate records and filing systems
- Perform general clerical duties including proofreading documents, organizing files, and maintaining office supplies
- Support administrative tasks such as bookkeeping using QuickBooks or similar software
- Assist with medical or dental office procedures if applicable,



including patient check-in and documentation management

Experience

- Previous office experience demonstrating strong organizational and multitasking abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Experience with data entry, filing, and managing multi-line phone systems in a professional setting
- Excellent customer service skills with a friendly phone etiquette approach
- Familiarity with clerical tasks such as proofreading, typing, and document management
- Prior experience in medical or dental offices is a plus, especially in roles like receptionist or administrative support
- Strong computer skills combined with organizational skills to handle administrative responsibilities efficiently

Join us as a Front Desk Agent to be the first point of contact for visitors while supporting essential office functions. Bring your enthusiasm, attention to detail, and excellent communication skills to help us deliver outstanding service every day!

Pay: $16.75-$18.00 per hour

Work Location: In person

📌 Front Desk Agent (Lower Truro)
🏢 Tidal Bore Inn
📍 Lower Truro