Role:

We have an immediate opening for a Inside Sales Representative in our Calgary branch. Reporting to the General Manager, the Inside Sales Representative builds and maintains relationships with our customers. This is a full-time, permanent position with opportunities for growth and job task variety.

Responsibilities:

- Answering incoming calls
- Dealing with walk in customers and providing product information
- Preparing quotes and estimates
- Following up on all quotes
- Providing excellent customer service
- Supporting joint sales, marketing and communications related activities
- Updating and maintaining customer lists
- Assisting with processing of warranty claims
- Supporting the Residential division as needed
- Participating in and supporting trade shows
- Communicate with the Field Operations department/Install Coordinator for project scheduling
- Maintain positive customer relationships, for CDS, in collaboration with the local General Manager and sales team
- Maintain a positive attitude and communication style with customers and employees in all circumstances
- In conjunction with the sales team, maintain the quote log for the division
- Ensure all quotes and bids adhere to gross margin expectations for the division
- Being an advocate for customer online reputation management campaigns to drive customer reviews and feedback
- Provide coverage to various positions in the branch as needed
- other duties as assigned

Skills:





- Customer service savvy and above average communication, written and verbal
- Above average computer skills with working knowledge of MS Outlook (including calendar)
- Ability to prioritize tasks and strong communication skills
- Superior resourcefulness, integrity, and strong work ethic
- Very organized with great attention to detail
- Ability to work in a team environment

Qualifications:

- 1-3 years of experience in customer service or related experience
- Good computer skills with working knowledge of Microsoft Office Suite and Internet Explorer
- Experience managing sales cycles or customer relationships would be an asset
- Possess a valid Driver's License and vehicle
- Must be able to successfully pass pre-employment screening requirements including background check, drug, alcohol and health assessment

We offer:

- A positive work environment with competitive pay and an excellent benefit plan
- Opportunity to build a long-term career with upward mobility
- Excellent Health and Dental benefits offered for full time employees
- COR Certified workplace
- Equal opportunity employer

To Apply:
If this career chance sounds like the right fit for you, apply online at creativedoor.com with your resume and include your salary expectations. Please add “INSIDE SALES - CALGARY” to the subject line of all correspondence.

Applications will be accepted until the position has been filled.

COMPANY:Creative Door

📌 Inside Sales Representative (Calgary)
🏢 Overhead Door
📍 Calgary