Reports To: Studio Manager

Employment Status: Part-Time, 12+ hours per week

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KEY RESPONSIBILITIES

Greet and engage clients in a positive and friendly manner

Provide the highest level of client/customer service and hospitality to all clients/prospective clients

Share pricing and class information with prospective clients

Complete studio tours with new clients

Work alongside and support LW instructors to ensure a successful and seamless client check-in and class experience

Ensure complete knowledge of Mariana Tek system

Assist Management with day-to-day operations of the studio

Ensure prompt response to studio emails; notify Studio Lead if needed

Understand Lagree West product knowledge,



policies and procedures for retail operations

Complete basic Megaformer machine maintenance

Actively maintain studio cleanliness and organization between each class so each client receives the best LW experience

Assist in retail inventory at the end of the month

Complete opening and/or closing checklists

Perform other studio duties as needed

QUALIFICATIONS

Mariana Tek software experience a plus

Leadership experience a plus

Must have superior customer service skills

Must have excellent interpersonal skills and a service-oriented outlook

Must be highly organized

Ability to work independently as well as on a team

Should have a strong ability to communicate clearly with team members, clients and senior management

Must be able to move and/or lift heavy items, up to 50 lbs.

WORK REQUIREMENTS

Must be available to work:
12 hours per week, 2-3 shifts

Ability to work flexible schedule; early morning/late night/ weekends

Some holidays (open year-round)

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📌 Front Of House (Canada)
🏢 Lagree West
📍 Canada