Overview of the role

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world. As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment.

Ready to bring your best?

Saputo is seeking an Senior Lead, Change & Learning Enablement for an existing opportunity within our organization. We are transforming how our global workforce learns, adapts, and performs in an increasingly digital environment. As a senior IT Change & Learning Enablement lead, you will play a critical leadership role in enabling large-scale SAP S/4HANA and enterprise technology transformations.

This is not a traditional instructional design role. You will operate at the intersection of strategy, execution, and executive influence—designing scalable learning solutions, shaping program direction, and leading internal and external team members to deliver measurable business outcomes.

You will report directly to the Director, PMO – Change Management, and act as a trusted advisor to senior stakeholders across IT and the business.

How you will make contributions that matter

You will own the end-to-end learning strategy and execution scaled for our various IT projects, from system enhancements to complex ERP programs and enterprise digital and AI deployments. Your role will include activities such as:

Strategic Leadership

Define and lead enterprise learning strategies aligned with business priorities tied to large-scale SAP S/4HANA implementations, enterprise digital tool deployments, and AI transformations

Scope and estimate resourcing models, budgets, and delivery approaches for learning programs

Act as a key advisor to senior leaders and project sponsors, influencing decisions with integrity and aligning learning outcomes with business goals

Establish KPIs and reporting frameworks to measure adoption, readiness, and performance impact

Program Execution

Lead the design and delivery of end-to-end IT learning programs,



from needs analysis through deployment and sustainment

Complete curriculum design and role mapping to create learning paths across global business functions

Plan, develop, and QA high-quality, engaging learning assets (ILT, eLearning, job aids, simulations, AI-enabled content)

Coordinate and support training delivery by partnering with divisional business leads on scheduling and logistics

Drive best practices in adult learning, digital learning, and continuous improvement

Team Leadership

Lead and mentor internal and external team members, ensuring quality, consistency, and accountability

Contribute to our high-performing, inclusive team environment focused on mutual respect, innovation, collaboration, and results

Manage project resources strategically to balance competing priorities and project demands with team health

Stakeholder & Change Enablement

Build solid relationships with executive stakeholders and cross-functional leaders in IT and the business

Influence and align diverse audiences to support change and learning adoption

Qualifications

You bring both depth and breadth—combining instructional design expertise with learning program leadership and business acumen.

Experience

10+ years leading learning programs for complex IT implementations

Proven experience on SAP S/4HANA programs (preferred) or similar ERP platforms

Demonstrated success engaging and influencing senior executives and sponsors

Strong experience in resource planning and vendor management for learning programs

Experience leading hybrid learning teams (internal + consulting partners) in global environments

Expertise





Advanced instructional design and development capabilities across multiple modalities

Deep understanding of learning strategy, adoption measurement, and performance enablement

Strong proficiency with learning technologies (e.g., LMS, courseware authoring tools, collaboration platforms) and leveraging AI to optimize planning, design, and development

Proven ability to manage complex timelines, risks, and competing priorities

As part of his duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

Benefits

Generous and complete benefit coverage with group insurance

Group retirement plan with employer contribution

Telemedicine and assistance program for employees and their families

Employee Share Ownership Plan with an employer match

Paid Parental Leave program

Paid time off: Sick days, floater days and volunteer day off

Opportunity to contribute to a collective RRSP & TFSA

Training and development programs

Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs

Organized activities for employees and their families

Advantageous discounts on Saputo products

Salary

Salary: $106,870 to $140,270. Salary offers will vary commensurate with experience, education, skills, and training.

Statment on AI

All applications are carefully considered by our Talent Acquisition team. Artificial Intelligence tools may be used in screening applications. Artificial Intelligence is not used to assess or select applications.

Equal Employment Opportunity

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family. Saputo welcomes and encourages applications from people with disabilities. Accommodations up to the point of undue hardships, are available on request for candidates taking part in all aspects of the selection process.

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📌 Senior Lead, Change & Learning Enablement (Toronto)
🏢 SAPUTO
📍 Toronto