Elevate customer experience with your expertise as a Service Now Platform Architect based in Toronto, ON (Hybrid). Guide organizations to maximize their Service Now investments through strategic architectural advice.
We are looking for an experienced Platform Architect with 4-6 years of expertise to shape customer platform strategies. This advisory role focuses on guiding clients through their platform roadmap while ensuring optimal performance and scalability.

You will play a pivotal role in translating business objectives into actionable strategies for Service Now adoption.

Key Responsibilities:

- Provide architectural advisory to align business objectives with platform strategy
- Guide clients in defining their platform roadmap and conducting reviews




- Lead discussions on technical governance for platform health
- Analyze platform health reports and recommend remediation plans
- Identify risks and advise on mitigation strategies

Requirements:

- 4-6 years of experience in Service Now architecture
- Robust technical governance and risk management skills
- Ability to foster customer engagement at all levels
- Deep knowledge of Service Now platform capabilities
- Proven expertise in integrating AI within platform strategies

Utilize your Service Now expertise to drive impactful results for clients in Toronto.

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📌 ServiceNow Platform Architect in Toronto
🏢 AceStack
📍 Toronto