Earn your place as a Technical Support Professional within our Managed Services Provider in the BC Lower Mainland. This in-office role emphasizes client interaction and diverse IT challenges.

We seek experienced technical support specialists familiar with multiple client environments and structured support processes. You will engage in hands-on work, assisting clients with various tech issues while managing ticket queues and prioritizing challenges daily.

Key Responsibilities:

- Address user, desktop, and system-level technical issues
- Navigate a ticketing system for issue tracking and resolution
- Clearly communicate from client to team for effective support
- Manage Microsoft 365 and client infrastructure efficiently
- Escalate any critical issues according to defined policies

Requirements:

- Legal work status in Canada (preference for Citizens or Residents)
- Living in BC Lower Mainland or confirmed relocation plans
- Ability to work in-office during regular hours
- Excellent communication and professional client interactions

Contribute to a vibrant team while enhancing your technical support skills in a supportive workplace.

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📌 Client-Focused Technical Support Role (Surrey)
🏢 Superion
📍 Surrey