Join Intercity Packers as a Full-Time Office Administrator in Richmond, focusing on exceptional customer service and order management. If you thrive in a team-oriented environment, we want to hear from you!
As part of a rapidly growing company, you will report to the Customer Service Manager in a dynamic role. This position requires strong customer service skills, attention to detail, and the ability to handle pressure. You will engage with clients, process orders, and collaborate with various internal departments to ensure seamless service delivery.
Key Responsibilities:
- Receive and process orders through multiple channels
- Troubleshoot customer service issues effectively
- Check product availability and delivery schedules
- Promote connected and recent products to clients
- Maintain accurate records and invoices in a timely manner
Requirements:
- High school diploma is required
- Minimum 1 year of customer service experience
- Ability to communicate effectively in English
- Strong computer skills and ability to learn quickly
- Committed to food safety and hygiene practices
Elevate your customer service career while supporting Intercity Packers' mission for quality in Richmond.