Be at the forefront of service innovation by joining J5 as a Remote Senior Designer. You will guide critical design processes while inspiring teams and connecting with clients.

As a Senior Service Designer at J5 in Calgary, you will lead strategic projects focused on enriching essential services in public and private sectors. This position demands a high level of expertise, guiding others through complex systems and ensuring designs are actionable.

You will enhance your leadership skills while working with multidisciplinary teams, facilitating workshops, and grounding your design approach in human-centered principles.

Key Responsibilities:

- Manage design processes from scoping to delivery and implementation
- Mentor and support cross-functional design teams




- Establish trusted relationships with senior stakeholders
- Facilitate engaging workshops for diverse participant groups
- Convert insights into actionable deliverables for client goals

Requirements:

- 6-8 years of service design or related experience
- Portfolio demonstrating leadership in service design contexts
- Robust background in qualitative research and co-design methodologies
- Excellent facilitation skills to navigate complex discussions
- Inclusive approach that prioritizes teamwork and collaboration

Join J5 to champion human-centered services that positively impact communities.

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📌 Remote Senior Designer Role at (Markham)
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📍 Markham