Assistant Store Manager

As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our current baby essentials, help prepare them for the first day of school, and support all the big and little moments on their parenting journey.

What you’ll do:

- Execute workforce management to ensure a genuine customer focus on the sales floor.
- Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits.
- Foster a positive, safe, and inclusive environment for employees and customers.
- Consistently model service standards and omnichannel experience while coaching others to success.
- Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team.
- Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store staff.
- Recognize exceptional performance and redirect employees when needed.
- Plan, track, analyze, and report completion of tasks and financial results utilizing company tools.
- Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
- Build customer loyalty through company‑sponsored programs.




- Reduce loss through a consistent level of customer service, education, and operational controls.

Qualities we’d love in a candidate:

- A positive and solutions‑oriented mindset.
- Effective and professional verbal and written communication skills.
- Demonstrated leadership, supervisory, and customer engagement skills.
- Proficient computer and technology skills (Outlook, Excel, web navigation, etc.).
- Minimum of 1 year of retail or related management experience.
- A high school diploma.

Physical & Schedule Requirements:

- Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
- Stand or walk for extended periods of time; climb up and down a ladder.
- Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

Benefits:

- Schedules that fit your life.
- Health benefits and mental health benefits.
- 30% discount on our brands.
- Referral bonuses.
- Paid time off, holidays, and parental leave.
- Adoption assistance.
- Charitable matching gifts.

Compensation:

$19.00 - $25.10 per hour based on experience and location.

Equal Opportunity Employer:

Carter’s is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.

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📌 Assistant Store Manager (Kitchener)
🏢 Genuine Canadian
📍 Kitchener