Lead the Indigenous Client Relations team at the Diamond Bailey Healing Centre in Halifax, NS. This overnight full-time role focuses on client support, administrative tasks, and community engagement.

As the Indigenous Client Relations Liaison Team Lead, you will provide crucial support for urban Indigenous clients in their healing journeys. Your responsibilities will range from managing various administrative functions to ensuring that community members receive the necessary wrap-around services.

Collaboration with interdepartmental teams is essential to meet the holistic needs of clients.

Key Responsibilities:

- Greet and assist visitors at the healing centre
- Answer inquiries via phone and social media
- Maintain client records and update the database




- Direct complaints and requests to appropriate staff
- Collaborate on client support and orientation processes

Requirements:

- Diploma in social services or related field
- Minimum 2-3 years experience with vulnerable populations
- Knowledge of Indigenous community resources
- Experience in customer service and communication
- Ability to handle wide-ranging shifts and lead with empathy

Utilize your skills in administrative support and client relations to enhance the services at the Diamond Bailey Healing Centre in Halifax.

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📌 Indigenous Client Relations Team Lead Halifax (Halifax Regional Municipality)
🏢 Mi'kmaw Native Friendship Centre
📍 Halifax Regional Municipality