Position: Account Manager
Division: Pulp and Paper
Location: Edmonton, Alberta
Territory: Western Canada and the Northwestern United States

Status: Permanent, full-time

Position Overview

We are looking for a motivated and experienced Account Manager to join our Pulp and Paper team. In this role, you will take ownership of a dynamic territory spanning Western Canada and the Northwestern United States, with a strong focus on building long-term client relationships, expanding existing accounts, and driving new business opportunities.

Reporting to the Sales Manager, you will play a key role in growing our presence in the pulp and paper industry, particularly within chemical applications. This is a high-impact, customer-facing position that combines strategic account management with active business development, including approximately 50% travel to engage directly with clients and strengthen partnerships in office.

To succeed in this role, the ideal candidate will bring a combination of industry expertise, technical understanding, and solid commercial acumen.

Responsibilities

Drive revenue growth by promoting Quadra's high-quality product portfolio to both new and existing customers through customer visits, calls, and industry networking events.

Proactively identify and develop customer accounts through effective prospecting, research, and analysis of market opportunities.

Build and maintain strong, long-term customer relationships aligned with Quadra's values and strategic objectives.

Enhance customer experience by identifying key stakeholders and delivering tailored solutions that address specific operational and technical needs, particularly within major accounts.

Achieve or exceed annual sales and margin targets while contributing to sales forecasting and financial planning activities.

Secure new business opportunities, maintain existing sales volumes, and manage the negotiation of new contracts and renewals.

Monitor and analyze industry trends, market dynamics, and the competitive landscape to support data-driven sales strategies and customer engagement efforts.





Ensure all sales documentation and reporting are completed accurately and submitted on time to the appropriate departments.

Collaborate cross-functionally with product managers, marketing teams, and other internal stakeholders to support customer calls and cross-selling initiatives.

Represent Quadra at key industry conferences and events to strengthen relationships and promote our capabilities within the sector.

Qualifications

Bachelor's degree in Business, Commerce, Science, or Chemical Engineering is considered a strong asset.

Minimum of 5+ years of experience in business development and prospecting within the Pulp and Paper sector.

At least 5 years of proven experience in the pulp and paper industry, with working knowledge of the manufacturing environment.

Solid understanding of pulp and paper manufacturing processes, equipment, industry trends, challenges, and applicable regulatory standards.

Demonstrated strength in negotiation, delivering compelling presentations, and effectively communicating both technical and value-based propositions.

Highly self-motivated with a strong sense of initiative and autonomy; adaptable to new technologies and evolving market conditions.

Excellent problem-solving skills and the ability to accurately identify and address customer needs.

Strong organizational and planning abilities, with a keen attention to detail.

Proficient in Microsoft Office Suite; experience with CRM platforms (preferably Salesforce) to manage client relationships and identify new business opportunities.

Willingness and ability to travel up to 50% across Canada and the United States, including overnight travel.

Valid driver's license and passport required.

Benefits

Permanent, full-time position: Join us for a stable, long-term career
Competitive salary & Performance Incentives: Your hard work is rewarded with attractive compensation and bonuses




Flexible Remote Work & Autonomy: Enjoy the flexibility to work from home and autonomy to manage your key territory

Tailored training: We provide personalized training to support you and your growth

Excellent Benefits Package: Medical, Dental, HAS, and more to keep you covered including our Employee Assistance Program (EAP) and access to telemedicine/Virtual healthcare

Generous Time Off: Flexible personal days, sick days and vacation to recharge
Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leaders
Pension plan with match: Plan your future with our matched pension plan program
Car & Tech Perks: We got you covered with a company car with maintenance expenses, cellphone and internet costs
Family-owned and support environment: Be part of a private, family-owned company with a strong infrastructure and core values
Award-Winning Workplace: Work in a certified Great Place to Work, and Best Managed Company!
Inclusive Culture: We celebrate diversity and caring for each other and having fun are part of our core values
Career Growth: Unlock opportunities for development in a fast-paced growing company
Fun Social Activities: Get involved in company events, Volunteering programs, etc.

Referral & Recognition Programs: Earn monetary rewards through our referral and employee recognition programs (years of service, merit awards, etc.)

And More!

Equal Employment Opportunity

Quadra supports and values diversity and offers equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.

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📌 Account Manager - Pulp & Paper (Edmonton)
🏢 Quadra Group
📍 Edmonton