Tech Talent International (TTI)
supplies technical talent to a variety of clients ranging from Fortune (phone hidden) companies to startups, small and mid-sized organizations in Canada/US. We are currently hiring a IBMS (Operative BMS) SME – Techno-Functional Analyst for our consulting client in the Toronto area.
Role:
IBMS (Operative BMS) SME – Techno-Functional Analyst
Type:
Contract
Rate Range:
$40-45/hr C2C (40 hrs /week)
Duration:
6-12 months + potential extensions
Location:
Hybrid (2/3 days from home) Toronto, ON, Canada
Domain:
Consulting and Telecom
Role Description:
Provide L1/L2/L3 support for IBMS (Operative BMS) in a helpdesk environment.
Troubleshoot issues in scheduling| ad sales| traffic| and billing modules.
Handle incidents| service requests| and user queries via ticketing tools.
Perform SQL-based database troubleshooting| data validation| and fixes.
Investigate and resolve data inconsistencies and system integration issues.
Conduct root cause analysis (RCA)



and ensure SLA adherence.
Support user access| configurations| and minor enhancements.
Work closely with sales| traffic| finance| and technical teams
Essential Skills:
Strong experience in Operative IBMS BMS system
Knowledge of broadcast/media workflows (scheduling| ad sales| traffic| billing)
Hands-on SQL & database troubleshooting (mandatory)
Experience in helpdesk / EUC support environment
Familiarity with ServiceNow/JIRA or similar tools
Robust analytical| problem-solving| and communication skills
Understanding of infrastructure / EUC environment (VDI| VPN| etc.)
Knowledge of integrations and reporting tools
Please note:
Resumes must be submitted in Word format
Must include on the resume candidate's availability for on site/hybrid/remote, along with days available.
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📌 Ibms Sme – Techno-Functional Analyst (Winnipeg)
🏢 Tech Talent International
📍 Winnipeg