Saltworks Technologies is seeking a Mechanical or Electrical Applications Engineer to support our customers in optimizing industrial systems. Your technical skills will directly impact client success and satisfaction.As a vital member of the Saltworks team, you will manage post-delivery support for industrial customers, providing them with reliable technical assistance. This hands-on role will require you to collaborate with engineers while deepening your knowledge of complex systems. You'll become a key resource for customers navigating operational challenges, actively contributing to product enhancements.Key Responsibilities:
- Lead technical support for customer inquiries
- Collaborate on troubleshooting and elevations of cases
- Develop and maintain solid system and product knowledge
- Document technical processes and customer feedback
- Grow your skillset in technical coordination and engineeringRequirements:
- A degree in Mechanical or Electrical Engineering
- 2 – 4 years of technical support experience
- Hands-on experience with system diagnostics and controls
- Familiarity with industrial safety standards in engineering
- Strong organizational and analytical skillsBring your knowledge in engineering and customer support to enhance Saltworks Technologies' commitment to excellence. #J-18808-Ljbffr