Apply for the Swissport Passenger Service Specialist role, where you'll provide essential customer services like ticketing, baggage management, and direct assistance to enhance passenger experiences. Your work is vital to seamless air travel.
As a Passenger Service Specialist, you’ll oversee a multitude of responsibilities including issuing boarding passes and directing passengers through various processes. You must be flexible for scheduling and adept at handling special cases, ensuring all security measures and operational SOPs are met. This position values detail and proactive assistance to keep every aspect of the operation running smoothly.
Key Responsibilities:
• Handle passenger documentation checks and verification
• Issue boarding passes and assist with cancellations




• Process baggage and calculate applicable fees
• Support passengers with special needs or inquiries
• Make necessary public address announcements
Requirements:
• High School diploma or equivalent
• Bilingual in French and English, both written and verbal
• Minimum of 1 year in a customer-oriented role
• Flexibility to work diverse shifts, including holidays
• Valid open work permit allowing employment in Canada
Enrich your career at Swissport by providing high-quality service to passengers and ensuring compliance with travel expectations.
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📌 Swissport Passenger Service Specialist (Quebec City)
🏢 Swissport International
📍 Quebec City