Become a B2B Sales Customer Expert III with Teleperformance in Toronto. This role involves addressing complex support issues for dental offices, ensuring satisfaction and account growth.
In this full time position, you will engage directly with customers, handling escalations and providing strategic consultative solutions. The hybrid work structure enables a blend of in-office collaboration and remote flexibility after the first 90 days. Aim for excellence in customer interactions and contribute to systemic improvements.
Key Responsibilities:
• Resolve high-complexity issues like billing and logistics
• Provide expert recommendations to enhance customer satisfaction
• Manage distributor relationships comprehensively
• Lead and handle tough escalation situations
• Identify and address systematic service gaps
Requirements:
• 2-4 years in B2B support or customer service roles
• Experience managing high-impact customer situations
• Strong communication and influencing skills
• Advanced knowledge of CRM systems
• Ability to analyze data for actionable insights
Enhance your career while supporting Teleperformance’s commitment to exceptional customer experiences.
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📌 B Sales Customer Expert in Toronto
🏢 Tp
📍 Toronto