Lead a team dedicated to excellence at Execaire Aviation as a Customer Service Supervisor. Supervise operations, ensure top-tier service, and handle crucial customer interactions in a luxury aviation environment.
Execaire Aviation is seeking a Customer Service Supervisor committed to delivering exceptional service. You will oversee Customer Service Representatives, manage daily operations, and ensure all customer functions meet company standards. Your role includes coaching staff, resolving issues, and ensuring compliance with billing processes to enhance the customer experience.
Key Responsibilities:
• Supervise Customer Service Representatives' daily operations
• Ensure skilled and consistent customer engagement
• Manage shift coverage and task assignments




• Coach and mentor staff for growth and engagement
• Act as a senior contact for VIP passengers
Requirements:
• 3-5 years of customer service experience, ideally in aviation
• Previous supervisory experience preferred
• Strong billing and account management knowledge
• Exceptional communication and interpersonal skills
• Proficient in Microsoft Office and FBO systems
Elevate customer service standards and operational efficiency through your leadership at Execaire Aviation.
#J-18808-Ljbffr

📌 Customer Service Supervisor at Execaire Aviation (Toronto)
🏢 Execaire Aviation
📍 Toronto