Title : Consulting Lead - Process Transformation (Commercial Banking) Location – Toronto Downtown, client office 2-3 days to office

Design Thinking & Innovatio

nLead Design Thinking workshops and process discovery sessions to solve complex business challenges .Apply human-centered design principles to identify pain points and create cutting-edge solutions .Facilitate ideation, co-creation, and future-state visioning across cross-functional teams .Process Engineering & Transformatio

nAssess and map current-state processes, customer journeys, and operating models .Design future-state processes that improve efficiency, customer and colleague experiences, and business performance .Apply Lean and process excellence methodologies to simplify, standardize, and optimize workflows .AI-Enabled Process Improvemen

tIdentify opportunities to leverage AI, Generative AI, and automation to enhance productivity, decision-making, and client experiences .Partner with business, technology,



and data teams to integrate AI solutions into business processes and operating models .Commercial Banking Expertis

eLeverage deep understanding of Commercial Banking products, services, and operational processes .Partner with Commercial Banking stakeholders to identify transformation opportunities and improve end-to-end client and employee experiences .Apply industry knowledge, regulatory considerations, and market trends to shape future-state process design and operational strategies nInfluence senior leaders and drive alignment across business and technology organizations .Develop transformation roadmaps and business cases aligned to strategic priorities .Lead cross-functional teams and foster a culture of continuous improvement and innovatio

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📌 Consulting Lead - Process Transformation (Commercial Banking) (Toronto)
🏢 Nityo Infotech
📍 Toronto