CIBC is seeking a Senior Vendor Relationship Manager based in Toronto to enhance client experiences and ensure smooth credit card operations. This hybrid role focuses on managing vendor relationships and operational efficiency.
As a vital part of CIBC's Credit Card Products division, you will oversee vendor partnerships, coordinate daily operations, and resolve service issues to maintain client satisfaction. You'll lead a team and strengthen business continuity while driving process improvement across multiple vendors. Utilize your skills in vendor management and operational support to make a significant impact in a collaborative environment.
Key Responsibilities:
• Manage vendor relationships and performance monitoring
• Oversee production incidents and resolve service issues




• Lead team development and foster a performance-driven culture
• Strengthen business continuity and inventory governance
• Drive continuous improvement and supplier governance
Requirements:
• Proven leadership experience in vendor management
• Solid analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Relevant degree in Business or related fields
• Ability to manage complex processes effectively
Bring your expertise in vendor management and operations to enhance service delivery at CIBC.
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📌 Senior Vendor Relationship Manager at CIBC (Toronto)
🏢 CIBC
📍 Toronto