Overview

Fountain Tire Regina (Albert Street) is searching for a friendly, knowledgeable, and experiencedService Manager to manage the operations of the service department to drive productivity, quality assurance and to promote a high level of customer satisfaction.

What Does Fountain Tire Offer?

- Competitive wages: $55,800 per year with possible bonuses!
- Comprehensive health, dental, and vision benefits along with a competitive RRSP matching program to help you plan for a successful retirement
- Regular day shift schedules
- Great discounts for you and your family on tires, parts, and mechanical services
- The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!

As a Service Manager, your duties will include:

- Overseeing and managing mechanical and tire services
- Setting quality standards and maintaining thequality of all shopactivities
- Creating work orders and arranging bookings and communicating them to the technicians
- Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up
- Recommend tire service, specialty tire service, wheel and mechanical service to customers




- Ensuring completion of shop maintenance and repair work
- Addressing customer complaints and inquiries in a courteous, professional manner
- Advising techniciansof work that must be completed
- Ensuring technicians compliance with company standardsregardingquality, safety, and customer service
- Managing the morale in the shop by setting and demonstrating a solid business ethic for dealing with employees, suppliers and customers
- Maintaining the cleanliness of the shop

Our ideal candidate has/is:

- 5+ years of automotive industry experience
- Advanced knowledge of mechanical services is required
- Commercial vehicle inspection program and out of province inspection certifications
- Effective leadership skills, with a strong focus on operations and business processes
- High level of integrity and accountability
- A customer service focus
- Ability to develop and maintain effective relationships with team members and customers
- Strong communication, and interpersonal skills
- Continuously looking to learn and use new skills and the demonstrated ability to recognize opportunities for improvements
- Flexible, patient, and calm when working with tight schedules

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📌 Service Manager, Regina (Albert Street)
🏢 Fountain Tire
📍 Regina