Job Description

We’re looking for a (Part‑time) Supervisor for our Shoe Co. banner who will put their best foot forward. As a Supervisor, you will report to the Store Manager and assist in leading the store setting, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for role‑modeling service standards, coaching and leading the team to achieve store objectives, which include in‑store sales, web orders and other goals directed by the Store Manager. Your ability to thrive in a fast‑paced environment, collaborate and execute on operational excellence will be key to your success.

- Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional customer experiences.
- Maintains exceptional product knowledge and industry trend knowledge.
- Facilitates achievement of business results by role‑modeling a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty.
- Coaches and provides feedback as directed by Store Management to achieve segment success.
- Fosters teamwork, collaboration and change advocacy within the store and district.
- Maintains effective, open lines of communication with the Store Manager.




- Opens and closes the store proficiently.

Qualifications

- Open, approachable, and outgoing attitude when interacting with customers and co‑workers.
- Excellent customer service skills and a strong will to assist customer needs.
- Motivated and driven to achieve results.
- Ability to work efficiently in a fast‑paced team environment.
- Openness to learn and develop new skills.
- Flexibility and ability to quickly adapt to change.
- Ability to assume a variety of scheduled shifts, including closing shifts and weekends as required.

Benefits

- 30% discount on regular‑priced merchandise at our stores.
- Flexible scheduling.
- Monthly bonus potential and additional performance‑based rewards.
- 24/7 support through an Employee Assistance Program that provides licensed counseling, work/life specialists, legal and financial assistance, and more.
- Unlimited opportunity for growth, training and development programs.
- Open Door Policy and additional employee benefits.

Accommodations are available upon request to individuals who self‑identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

Equal Opportunity Employer. We welcome all applicants.

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📌 The Shoe Co. - Supervisor Part-time (Sydney)
🏢 DSW-Designer Shoe Warehouse
📍 Sydney