Shape the future of mobility as the Aftersales Manager at BYD Canada. You will lead aftersales operations to drive dealer performance and customer satisfaction in the electric vehicle market.
This influential position involves managing a wide range of aftersales aspects, from service engineering to warranty oversight, ensuring that BYD Canada’s dealers meet and exceed service standards. Your analytical skills will support operational improvement opportunities and effective training implementations.
Key Responsibilities:
• Directly oversee the aftersales team and operations
• Track dealer KPIs and service performance metrics
• Implement service standards aligning with market needs




• Coordinate dealer training on EV and service processes
• Conduct warranty performance audits and investigations
Requirements:
• Bachelor's in Engineering or Automotive Technology
• 8-10 years in aftersales, including leadership
• Experience with dealer network management in Canada
• Robust communication and public speaking abilities
• Must travel across Canada (30%-50%)
Harness your passion for electric vehicles and aftersales operations with BYD Canada to create exceptional customer experiences.
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📌 BYD Canada Aftersales Operations Leader (Toronto)
🏢 BYD North America
📍 Toronto