Join WELL Health Diagnostic Centres as a Call Centre Medical Office Assistant, where you will be the first point of contact for patients, delivering exceptional service every day.
This role reports to the Clinic Leader and requires excellent communication and organizational skills. You will interact with patients and healthcare professionals while handling scheduling and patient inquiries. Your adaptability to evolving policies and team collaboration will be crucial in this dynamic workplace.
Key Responsibilities:
• Interact with patients and physicians via phone and email
• Review fax requests from referring physicians promptly
• Schedule appointments to minimize patient wait times
• Adapt to changing policies and communicate effectively
• Organize reports and respond to patient inquiries
Requirements:
• 0-2 years in a related medical office role
• Diploma in Medical Office Administration or similar field
• Minimum typing speed of 35 words per minute
• Strong communication and multi-tasking abilities
• CPR & First Aid Certification encouraged
Bring your positive attitude and organizational skills to support patient care at WELL Health.
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📌 Call Centre Medical Office Assistant at WELL Health (Calgary)
🏢 WellHealth
📍 Calgary