Elevate guest experiences at Sheraton Suites Calgary Eau Claire as a Front Desk Agent. You will be the welcoming face of the hotel, creating memorable stays through personalized service.
In this vital role focused on guest relations, you will manage check-ins and check-outs, process transactions accurately, and maintain operational records. Strong communication skills and a service-driven mindset are essential for adapting to guests' needs and ensuring their satisfaction. Your multitasking abilities in a fast-paced workplace will help enhance the overall guest experience at this unique Fairmont property.
Key Responsibilities:
• Manage guest arrivals and departures seamlessly
• Process payments and settle guest accounts accurately
• Utilize property management systems for records




• Take restaurant take-away orders when necessary
• Promote hotel amenities and services effectively
Requirements:
• 1-2 years of experience in hotel or front desk services
• Proficient in Microsoft Office and property management systems
• Strong verbal and written English communication
• Ability to work varying shifts including weekends
• Capacity to lift objects up to 11 kg
Serve guests with warmth and professionalism at Sheraton Suites, enhancing their stay and fostering meaningful connections.
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📌 Front Desk Agent at Sheraton Suites (Calgary)
🏢 Fairmont Hotels and Resorts
📍 Calgary