Elevate customer experience at TELUS as the Strategy & Product Owner for Conversational AI. Drive innovation and strategy in voice and chat platforms, focusing on user-centric solutions.

In this senior-level role, you will oversee the product vision for Conversational AI Agents on Google Gemini and Dialogflow. You'll create and maintain comprehensive product roadmaps, turning business objectives into tailored technology solutions. Collaborating with architects and developers, you’ll also ensure that every product iteration aligns with customer expectations and needs.

Key Responsibilities:



• Lead product strategy for Conversational AI initiatives • Develop data-backed business cases for product development • Manage and prioritize backlog of development tasks • Collaborate with cross-functional teams to execute strategies • Conduct pivotal customer research for product innovation

Requirements: • Proven experience with GECx and Dialogflow CX platforms • Demonstrated ability to strategize and execute complex roadmaps • Solid analytical skills for data-driven decision-making • Experience in user-centered design and customer discovery • Ability to navigate complex organizational structures

Transform customer experiences with your leadership in product strategy at TELUS. #J-18808-Ljbffr

📌 TELUS Conversational AI Strategy & Product Leader (Calgary)
🏢 TELUS Digital
📍 Calgary