Purpose of the Position

To provide accurate, efficient, and timely receiving of all materials in and out of the Company’s facilities to ensure customer satisfaction.

Job Details

- Job Type: Full-Time Permanent
- Job Location: Kitchener, ON (Onsite)
- Entry-Level Role: Operations department

Responsibilities

- Schedule and control shipments to customers or distributors ensuring adequate and timely transport of all shipments.
- Work closely with the Shipping/Receiving team and the Logistics Manager to receive daily instructions on shipment and packaging priorities.
- Receive and check incoming materials.
- Pick and track packages and orders; unpack boxes, verify billing and tracking documents, report any short ship orders, sign adequate shipping documents.
- Package all items appropriately and to Company specifications.
- Maintain a tidy working area to ensure a protected environment and compliance with the Company’s Health and Safety Policy and procedures.
- Assist with inventory counts when required.
- May perform other distribution-related projects and tasks as required.

Education and Experience

- High school diploma or equivalent (required).
- Prior experience in a warehouse and/or shipping and receiving environment (asset).
- Detail oriented.
- Physical ability to lift and carry up to 50 lbs and work with other teams and priorities.

Problem Solving/Judgement and Decision Making





Work on shipping and receiving assignments that are routine in nature. Follow established processes and procedures. Issues that may arise on a regular basis will be deferred to the Manager, Logistics.

Supervision Received

Primary reporting relationship to the Manager, Logistics. Assignments performed under general supervision, normally receiving instructions on routine work and new assignments.

Supervision Exercised

No supervisory responsibilities but may provide guidance to less experienced employees in the department or functional area.

Internal and External Contacts

Interact routinely with other team members in the Logistics team and the Senior Director, Operations. Contacts are intermittent with non-management and management staff in Accounting, Client Services, and Marketing for routine assignments. Regularly interact with vendors involved in the Distribution process.

Health & Safety – Personal Protective Equipment

Protective equipment may be required or recommended based upon the area of focus or task. Mandatory or recommended equipment: Safety shoes when working with machinery in the warehouse, gloves and safety eyewear when working with receiving chemicals.

Risk Factors

- Pallet stacker
- Pump trucks
- Ladders
- Exposure to liquid lacquer, liquid resin and alcohol splash/spill

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📌 Shipping and Receiving Associate (Kitchener)
🏢 Demant
📍 Kitchener