Lugaro is the leading diamond jewellery manufacturer & retailer in Western Canada. We are home to one of the largest selections of Rolex watches, plus an extensive selection of other fine watches including OMEGA, IWC, Tudor, and a proud partner of De Beers.

We are seeking a highly motivated luxury sales associate with a passion for creating memorable experiences for our clientele to join our dynamic team in our new Oakridge Park location.

Duties

- Engage with clients through personalized consultations to understand their luxury needs and preferences
- Develop and maintain a robust sales pipeline by prospecting new high-net-worth customers through outside sales efforts
- Conduct sales transactions with professionalism, ensuring an exceptional customer experience
- Utilize negotiation skills to close deals effectively while maximizing value for both the client and the company
- Support marketing initiatives by promoting new collections, events, and exclusive offers to clients
- Upsell complementary products and services to enhance customer satisfaction and increase sales volume




- Manage customer relationships post-sale to foster loyalty and encourage repeat business
- Maintain organized records of client interactions, sales activities, and follow-up schedules using CRM tools
- Provide bilingual support to serve our diverse clientele effectively

Experience

- Proven experience in high-end retail sales or luxury goods industry is preferred
- Strong background in jewellery sales is an asset
- Demonstrated success in meeting or exceeding sales targets through effective negotiation and upselling techniques
- Excellent communication skills, including phone etiquette and interpersonal skills, essential for building rapport with clients
- Prior experience supporting customer service initiatives within a luxury or retail environment is a plus
- Solid organizational skills and basic computer skills
- Able to work flexible hours

Wage is $23-25/hour depending on performance and experience

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📌 Luxury Sales Associate (Vancouver)
🏢 Lugaro Jewellers
📍 Vancouver