Elevate customer satisfaction as the Technical Solutions Manager with Grundfos. Lead a top-notch sales support team delivering expert technical solutions across multiple channels in a hybrid work model.
As the Customer Sales & Support Center (CSSC) Manager for OEM Technical Solutions, you will spearhead team development and performance. Your leadership will empower application engineers, ensuring they provide outstanding technical support and service. This role involves optimizing quotations and customer solutions while fostering a positive, sales-oriented culture.
Key Responsibilities:
• Manage and mentor application engineers for peak performance
• Ensure timely delivery of technical quotations and solutions




• Identify and implement improvements for efficiency and sales
• Collaborate with CSSC Managers to share best practices
• Monitor team wellbeing and engage in employee development
Requirements:
• Bachelor’s degree or 5+ years relevant experience
• Minimum 3 years in managing technical sales support
• Proven ability in leading customer-focused teams
• Excellent communication and relationship-building skills
• Experience with OEM applications is a plus
Drive customer success and technical excellence as a leader at Grundfos.
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📌 Technical Solutions Manager at Grundfos (Oakville)
🏢 Grundfos
📍 Oakville