Elevate client interactions as a Client Experience Manager with Sephora Canada. Lead training sessions, manage events, and enhance in-store visual merchandising to drive customer satisfaction.
Sephora Canada is looking for a Client Experience Manager in Windsor, ON. This full-time role requires 2-4 years of management experience in beauty or retail. You will be instrumental in training Beauty Advisors, ensuring high service standards, and effectively managing client feedback for continual improvement.
Key Responsibilities:
• Execute training for new and existing staff
• Manage in-store customer experiences and events
• Oversee visual merchandising to align with brand standards
• Facilitate effective vendor training for Beauty Advisors
• Address client feedback promptly via feedback tools
Requirements:
• 2-4 years of management experience required
• Proven ability to motivate and coach teams
• Solid verbal and written communication skills
• Familiar with Windows, Word, and Excel
• Flexibility to work evenings, weekends, and holidays
Lead Sephora’s vision for outstanding client experiences and talent development in Windsor.
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📌 Client Experience Manager at Sephora (Windsor)
🏢 Sephora USA
📍 Windsor
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