Role Overview

As a Professional Services Consultant on the ACTIVENet Implementation team, you will drive new business growth by implementing our ACTIVENet (ANET) SaaS solutions. You will be a self‑motivated Implementation Specialist delivering technical services across ACTIVE’s enterprise software platforms. Your work will span database, platform, and infrastructure management, system integrations, and hardware configuration for clients throughout North America. The position is hybrid, based three days a week from our Toronto office.

Key Responsibilities

- Lead solution planning and design: partner with clients and internal stakeholders to scope requirements and design tailored hardware, software, and integration solutions that meet business needs.
- Drive successful implementations: coordinate day‑to‑day implementation activities, ensuring projects are delivered smoothly and aligned with defined timelines and objectives.
- Develop deployment and training strategies: create and execute technology rollout plans, including end‑user training to support adoption and long‑term success.
- Collaborate across teams: work closely with Project Managers, Consultants, and other stakeholders to align functional requirements with deliverables and ensure seamless execution.
- Ensure smooth project transitions: partner with support teams to facilitate effective handoffs at project close, setting clients up for continued success post‑implementation.

Desired Qualifications

- Build strong client relationships and demonstrate a polished, professional approach with enterprise‑level customers.




- Apply strong problem‑solving skills to navigate complex business processes, adapt to new technologies, and deliver effective solutions.
- Communicate with impact by delivering clear presentations and well‑structured reports, managing expectations and turning challenges into positive outcomes.
- Drive projects with ownership, supporting deployments and ensuring successful outcomes in dynamic environments.
- Leverage technical and industry expertise in software deployment, technical architecture (APIs, databases, SQL), and relevant industries to support client success and best practices.

Compensation

Base salary of up to $65,000CAD per year. Earn commission up to an additional $25,000–$50,000CAD in the first year, depending on skills, performance, and territory.

Benefits

• Competitive salary and benefits package
• Opportunities to grow skills and build a career within a global business
• Access to learning, development, and on‑the‑job experiences
• Inclusive team environment valuing ideas and input
• Community and charity initiatives
• Global employee assistance program
• Recognition platform celebrating achievements

EEO Statement

Global Payments is an equal prospect employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information, or any other basis protected by law. Applicants requiring reasonable accommodation should notify the Human Resources Department.

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📌 Professional Services Consultant - Implementation Specialist (Toronto)
🏢 Global Payments
📍 Toronto