Elevate member experiences as a full-time Customer Service Representative at First Credit Union in Union Bay, BC. Foster relationships, provide tailored advice, and support financial transactions effectively.
First Credit Union is seeking a full time Member Service Representative at the Union Bay branch. This role is perfect for customer service professionals who thrive on making meaningful connections while addressing member needs. You will excel in providing financial guidance, processing transactions, and promoting various products within the credit union.
Key Responsibilities:
• Maintain deep knowledge of First Credit Union products
• Foster strong member-client relationships and cross-sell services
• Analyze member needs and onboard new clients




• Efficiently respond to inquiries and resolve member issues
• Contribute positively to the team with a professional demeanor
Requirements:
• Secondary school diploma required
• Experience in financial or service industries
• Knowledge of financial products highly recommended
• Strong computer skills and MS Office proficiency
• Excellent communication and time management skills
Bring your expertise in customer service and financial products to First Credit Union and impact the community positively.
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