Join Dialpad as a Software Engineer focused on building AI production systems in Kitchener. This role emphasizes practical implementation and system improvement in a collaborative office environment.
As part of a newly formed team, you will play a critical role in converting AI models into reliable production capabilities. Value driven engineers are sought to enhance deployment efficiencies and elevate quality systems within Dialpad’s AI framework. Your work will influence how AI transforms customer communications through effective tooling and operational guidelines.
Key Responsibilities:
• Improve deployment and rollback pathways for AI services
• Enhance systems for model evaluation and quality assurance
• Automate processes to minimize coordination and friction




• Support runtime systems to boost observability
• Facilitate evidence-based decision making in releases
Requirements:
• Bachelor’s degree in relevant technical fields
• 2-6 years in software engineering and production systems
• Solid coding skills with a focus on reliability
• Ability to navigate evolving technical environments
• Commitment to building for operability and rollout safety
Your engineering expertise will empower Dialpad's AI initiatives to reach new production heights.
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📌 Software Engineer for AI Production Systems (Kitchener)
🏢 Dialpad
📍 Kitchener