Overview

Job Title: Full Time Sales Associate

Reports To: Store Manager

Location: Any of our 80 mall kiosks across Canada

Salary: Competitive salary with uncapped commission structure

Advantages: 50% of your monthly wireless plan, group benefits, rewards & recognition, training & coaching

Hours: 32‑40 hours per week

What you will accomplish

- Actively engage mall shoppers and follow each step of our sales process.
- Consistently network, creating and maintaining a list of prospective clients using our CRM tool.
- Generate hype and awareness within a mall environment by being an ambassador for WOW! and the brands we represent.
- Deliver on our brand promise by offering personalized, unbiased advice.
- Consistently achieve all key business metrics.
- Offer a best‑in‑class customer experience.
- Participate in documented coaching conversations.
- Be responsible for inventory management receiving, signing, and securing inventory.
- Follow merchandising and daily store cleanliness standards.
- Complete daily operations tasks, such as opening & closing the kiosk.
- Complete all required training modules and tasks.
- Stay current on promotions, products, services and policies.
- Follow our policies and procedures and maintain a high level of integrity.
- Manage cash, point‑of‑sale and inventory systems.
- Available to work during mall hours (evenings and weekends) based on operational needs.
- Manage multiple priorities with a demonstrated sense of urgency.




- Adapt easily to change in a quick‑paced environment.

What we’re looking for

- Be ready:
- Initiate conversations with mall traffic.
- Change and adapt in a fast‑paced environment.

- Be real:

- Be your genuine self.
- Approach each customer in a unique and personalized way.

- Be great:

- Invest in personal and qualified growth and development.
- Open to feedback and coaching.

- Customer‑facing experience in retail or hospitality using a point‑of‑sale system.
- Available to work during mall hours including evenings and weekends.
- Wireless retail experience or commission sales experience is an asset.

What we offer

- Full‑time hours (32‑40 hrs/week)
- Competitive salary and uncapped commission structure.
- 50% of your monthly wireless plan.
- Rewards & recognition based on monthly and quarterly performance.
- Group benefits package.
- Dedicated training and coaching to help you reach your goals.

Physical Job Requirements

- Ability to lift 30‑50 pounds.
- Ability to stand for extensive periods of time.

Background Check

All applicants will be required to provide consent for criminal background checks during the recruitment process.

Equal Opportunity Employer

WOW! mobile boutique is a certified Great Place to Work and is committed to diversity and inclusion. We are an equal opportunity employer and encourage all qualified candidates to apply.

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📌 Sales Associate Full Time - Rideau Centre (Ottawa)
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