Join ABC Fitness as the Vice President focused on transforming customer support through AI strategies. Drive significant initiatives to reimagine organizational effectiveness and user satisfaction.In this position, you will guide the evolution of customer support by integrating AI technologies and best practices into every aspect of service delivery. Collaborate with executives to align teams around transformative goals and build operational models that drive growth.Key Responsibilities:
- Define and implement a vision for a up-to-date support organization
- Guide enterprise-wide transformation through AI and data insights
- Develop governance frameworks and operational strategies
- Craft detailed transformation roadmaps with measurable outcomes




- Champion a culture of AI-driven innovation and improvementRequirements:
- 15+ years of leadership in customer-facing organizations
- Demonstrated effectiveness with large-scale digital transformation
- Deep understanding of organizational design and development
- Exceptional influencing and communication skills
- Proven ability in cross-functional initiative leadershipEmbrace the challenge of redefining customer service landscapes at ABC Fitness through innovative AI applications. #J-18808-Ljbffr

📌 Lead Customer Support Transformation At Abc Fitness (Toronto)
🏢 ABC Financial
📍 Toronto