Join RBC as a Senior Manager of Forecasting Insights, focusing on high-frequency analytics and capacity planning. This role enhances business decisions through the effective use of data analysis in a hybrid work setting.

In this pivotal role at the RBC Advice Centre, you will lead initiatives to drive forecasting and capacity planning. Your advanced skills in Python and R will be crucial as you collaborate closely with business partners to support 5,000+ roles. Your insights will help establish a high standard of service and enable strategic planning.

Key Responsibilities:



• Facilitate conversations with business partners to gather feedback • Design data-driven insights for workforce management • Standardize forecasting models across business lines • Implement machine learning models to predict workloads • Maintain accurate forecasts of incoming volumes

Requirements: • Expertise in capacity planning analytics and forecasting • Proficiency in Python, R, SQL, and programming languages • Advanced Excel and MS Office skills • Robust analytical mindset focused on client needs • Demonstrated willingness to innovate and lead change

Empower decision-making and transform workforce strategies at RBC. #J-18808-Ljbffr

📌 Senior Manager of Forecasting Insights at RBC (Toronto)
🏢 RBC
📍 Toronto