Step into a key role as a B2B Support Specialist II with TP in Toronto, where you’ll engage in hybrid work. This position focuses on problem-solving and customer account management.
As a B2B Customer Support Specialist II, you will act as a vital liaison between dental suppliers and offices. Your expertise in navigating complex account structures, coupled with effective customer engagement, will enable you to resolve issues seamlessly and maintain high levels of satisfaction.
Key Responsibilities:
• Address order-related issues and delivery discrepancies
• Manage customer master data effectively
• Support group channels and distributors
• Process email orders and oversee non-voice queues
• Document and report defects in products
Requirements:
• 1-2 years in a similar support role
• Proven ability to resolve complex issues
• Robust analytical skills
• Familiarity with CRM systems
• Excellent written communication skills
Bring your customer-centric skills to TP and contribute to our commitment to excellence.
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📌 B Support Specialist II Hybrid Role (Toronto)
🏢 Tp
📍 Toronto