General Information: Job Title:Account Executive(Implementations)

Location:Toronto, ON(Hybrid)

Job Type:Full-Time

Reporting Line:ChiefRevenueOfficer (CRO)/ Chief Strategy Officer (CSO)

Salary Range:

Base: $140k–$160k CAD per year

OTE: $230k–$290k CAD per year

Total Compensation: $250k–$320k CAD per year (negotiable)

About Fulfillment IQ (FIQ): Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.

We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.

Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.

If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.

Role Overview: The Implementation Account Executive is responsible for selling WMS, OMS, and TMS implementation programs across enterprise platforms such as Manhattan, SAP, Oracle etc.

This role focuses on structured program-based revenue including platform rollouts, deployment programs, and transformation execution.

The AE must understand implementation risk, program economics, and delivery capacity.

Mandate:

Drive implementation revenue

Sell structured platform deployment programs

Ensure alignment with delivery capacity

Protect program economics

Must Have:

8+ years selling enterprise platform implementations

Experience with Manhattan, SAP, Oracle, Blue Yonder ecosystems

Strong program-level commercial acumen

Ability to manage complex RFP processes

Key Responsibilities: Platform Implementation Sales

Sell WMS / OMS / TMS rollout programs

Position FIQ as certified delivery partner

Manage multi-stakeholder procurement cycles





Program Governance

Align scope with delivery team

Ensure realistic timelines and resource planning

Protect delivery margin and execution viability

Account Growth

Expand implementations across sites or regions

Identify follow-on phases

Hand off advisory or integration opportunities where relevant

What Success Looks Like in the First 90 Days: 30 Days In

Align with implementation delivery leaders

Understand platform certifications, partner positioning, and capacity

Identify immediate rollout opportunities

Map procurement cycles within territory

60 Days In

Generate qualified implementation pipeline

Lead structured RFP responses

Close pilot or rollout engagements

Improve forecast discipline

90 Days In

Demonstrate measurable implementation bookings

Build balanced pipeline across platforms

Establish expansion motion for multi-site rollouts

Deliver 12-month implementation revenue roadmap

Key Performance Indicators (KPIs):

Implementation bookings

Margin adherence (in coordination with Practice Leader)

Win rate

Multi-site rollout expansion

Forecast accuracy

Why You’ll Love Working Here: At Fulfillment IQ, we don’t just build supply chain solutions; we build long-term careers.

We believe in giving our people real ownership, real influence, and meaningful responsibility. Whether you’re leading a client relationship, shaping a solution, or building internal capability, your decisions have visible impact.

We operate with a high-trust, high-standards culture that values clear thinking, collaboration, and accountability without unnecessary hierarchy or bureaucracy.

Here’s what makes Fulfillment IQ a rewarding place to work:





Work That Matters You’ll help solve real operational challenges that directly impact global commerce, customer experience, and supply chain performance.

Career Growth That Matters We invest in mentorship, leadership development, and continuous learning — supporting both vertical growth and long-term career progression.

Flexibility to Thrive We support remote and hybrid work models, adaptable schedules, and trust our teams to manage their time responsibly.

We Celebrate Impact From project wins to personal milestones, we recognize contribution, celebrate progress, and value consistency over heroics.

A Collaborative Culture You’ll work alongside experienced consultants, engineers, product leaders, and commercial professionals who value ownership, transparency, and high standards.

Perks you’ll appreciate: Health & Wellness

Comprehensive health and dental coverage for you and your family (region-specific plans)

Employee wellness programs where applicable

Time Off

Competitive paid time off (PTO), sick leave, and public holidays

Flexible leave policies that respect local labor standards

Retirement & Financial Security

Retirement savings programs and employer contributions

Region-specific plans (401(k) in the U.S., CPP and supplementary plans in Canada)

Professional Growth

Dedicated learning and development budget

Support for skills development, leadership growth, and career progression

Flexible Work

Remote and hybrid work options

Flexible working hours aligned to role and client needs

Additional Perks

Equipment and workstation allowances

Internet and business travel reimbursements

Employee stock options (ESOP), where applicable

Team events, meetups, and company offsites

Life at Fulfillment IQ: Fulfillment IQ is a people-first company built in trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace.

Learn More About Us: Website: fulfillmentiq.com

LinkedIn: Fulfillment IQ

Spotify: eComLogistics Podcast Spotify

YouTube: eComLogistics Podcast YouTube

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📌 Director of Sales (Implementations) (Toronto)
🏢 Fulfillment IQ
📍 Toronto