Join our client in Mississauga as a hybrid Business Process Lead for SAP Field Services Management. Focus on optimizing booking and scheduling processes.
The role demands a leader who can translate manual, email-driven workflows into standardized ERP practices while implementing SAP S/4HANA. This position involves guiding the design and validation of automated scheduling features and collaborating with the system integrator to meet business needs effectively. You will ensure real-time capacity management and auditability in service operations.
Key Responsibilities:
• Design end-to-end processes for SAP FSM demand management • Automate workflows from manual to rules-based ERP systems • Partner with integrator to establish configuration and activation workflows • Lead the drive for technician booking and communication automation • Facilitate UAT and training for cross-team alignment
Requirements: • Minimum one full-cycle SAP S/4HANA implementation experience • Hands-on with SAP Field Service Management • Understanding of scheduling, booking, and installer capacity • Expertise in ERP-driven workflow automation • Ability to lead and collaborate in complex ERP environments
Transform field service processes by leveraging your expertise in SAP FSM in this energetic role. #J-18808-Ljbffr
📌 Field Service Management Lead for SAP (Mississauga)
🏢 ELIASSEN GROUP
📍 Mississauga
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