Job Description

The Customer Service Associate is responsible for delivering products to customers from Sherwin-Williams branches using Company vans or pickup trucks. The Customer Service Associate ensures deliveries are complete, packed correctly, and safely delivered to the correct customer. The Customer Service Associate is responsible for receiving and preparing orders, and for safely moving and loading. This position is also expected to provide customer service, monitor inventory, and operate color retrieval and paint mixing machine equipment, as needed. The individual selected for this role will be expected to work at Automotive Finishes #9002 located at 180 Brunel Rd., Mississauga, ON L4Z 1T5.

Responsibilities

- Prepare orders for delivery or pickup according to schedule in a safe and timely manner (load, pack, wrap, label, ship)
- Load and unload products from deliveries
- Operate and maintain warehouse vehicles and equipment, including but not limited to forklifts, hand trucks/pallet jacks, carts, etc.
- Assist customers in person and over the phone
- Process sales transactions in the POS accurately and consistently with policies and procedures
- Communicate and cooperate with supervisors and coworkers
- Keep a clean and safe working environment and optimize space utilization
- Follow quality service standards and comply with procedures, rules, and regulations
- Ensure that the stockroom is organized
- Operate color retrieval and paint mixing machine equipment as needed
- Comply with inventory control procedures and assist with physical inventory process
- Complete Monthly and Quarterly Safety Training

Minimum Requirements

- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment
- Must have a valid, unrestricted Driver’s License
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.



frequently and up to 70 lbs. on occasion

Preferred Qualifications

- Have at least a High School diploma or Certificate of Adult Education Completion (CAEC)
- Have at least one (1) year of work experience using material handling equipment (for example: forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacuum-hoists, drum dollies, conveyor belts, etc.)
- Have at least one (1) year of work experience in customer service, retail, or sales

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, perks and the flexibility to enhance your health and well-being

Career … with opportunities to learn, develop new skills and grow your contribution

Connection … with an inclusive team and commitment to our own and broader communities

It’s all here for you… let’s Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world‑class benefits designed for you.



From retirement to health care, from total well‑being to your daily commute—it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin‑Williams employee.

Compensation and Benefits

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Employment Opportunity

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

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📌 Customer Service Associate - Automotive Finishes (Mississauga)
🏢 Sherwin-Williams
📍 Mississauga