Responsibilities

- Act as the first point of contact and the first point of resolution!
- Respond to members’ inquiries by providing advice and guidance on the full range of financial products and services.
- Promote and sell cash and non-cash related products and services.
- Manage an assigned portfolio through robust advice and utilization of available Credit Union products and services.
- Utilize digital solutions to create efficiencies, simplify members’ banking needs, and enhance the member experience.
- Must have the ability to travel to and cover regionally (up to 200km) as required.
- Innovation’s Travel Practice Guidelines will be followed.

Qualifications

- Completion of a high school diploma/GED.
- A people person who possesses excellent communication skills.
- Someone who values Accountability, Integrity, and Respect.
- Detail-oriented and risk aware, contributing to the safeguarding of our company’s assets and reputation.
- Proficient in digital literacy, including critical thinking, problem solving and navigation using digital solutions.
- Use and comfortability with a variety of Microsoft 365 applications (Excel, Teams, Viva, Power Automate, Power BI).

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📌 Member Advisor (North Battleford)
🏢 Innovation Federal Credit Union
📍 North Battleford