Elevate your career with a Customer Service Consultant role in Epsom, offering a blend of office and remote work. Ideal for graduates and those returning to the workforce, this position emphasizes exceptional customer service.
This role is designed for individuals seeking growth in customer service, particularly in the financial services sector. You'll serve as the first point of contact for customers, answering queries and highlighting product benefits without a sales push. Successful candidates will engage with clients and partners while maintaining a qualified approach to service.
Key Responsibilities:
• Maintain comprehensive knowledge of products, including ISAs and Mortgages
• Handle telephone communications promptly and efficiently




• Promote services while focusing on customer information, not sales
• Issue relevant literature and application forms
• Proactively follow up on inquiries with customers
Requirements:
• Telephone-based experience preferred
• Open to recent graduates and school leavers
• Familiarity with Financial Services, Banking, or Insurance
• Proficient in MS Office applications
• Strong attention to detail and accuracy
This role offers a pathway for career advancement while emphasizing customer satisfaction and effective communication skills.
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📌 Customer Service Consultant in Epsom (Surrey)
🏢 ARCC CONSULTING
📍 Surrey