Take on a pivotal role as the Manager of Customer Insights and Reporting in a hybrid environment in Toronto. Focus on innovative reporting and insights generation for Personal Banking.
This 16-month contract provides the chance to manage data analytical projects end-to-end. You will work with different teams to create effective reporting tools, analyze customer data, and engage stakeholders in performance measurement discussions. Drive continuous improvement in reporting practices while ensuring compliance with governance policies.
Key Responsibilities:
• Manage the development of customer metrics and insights
• Analyze and visualize performance impact on customer growth
• Collaborate with analytics teams for accurate reporting




• Present data-driven recommendations in consumable formats
• Ensure reporting adheres to governance and risk policies
Requirements:
• 3–5 years of experience in analytics and reporting
• Proficient in SAS, SQL, Python, and/or R
• Strong business acumen and relationship-building skills
• Capable of implementing data best practices and automation
• Excellent communication and problem-solving skills
Contribute to the success of BMO through effective customer insights and reporting strategies.
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📌 Customer Insights & Reporting Manager Role (Toronto)
🏢 BMO
📍 Toronto