Enhance dealer communication at Techo-Bloc as a Bilingual Customer Service Specialist. In this non-call center role, you will manage orders and ensure outstanding customer support.
Techo-Bloc is seeking a skilled specialist to facilitate seamless order management for dealers across Canada and the U.S. This position requires proactive ownership of customer inquiries, ensuring processes run smoothly and issues are effectively resolved. The ideal candidate thrives in a fast-paced, collaborative workplace and possesses strong organizational skills.
Key Responsibilities:
• Process and manage customer orders through various channels
• Address product availability and provide alternatives
• Follow up on open orders, resolving issues proactively




• Take ownership from request initiation to resolution
• Collaborate across departments to streamline service flow
Requirements:
• Bilingual in French and English
• 3+ years’ experience in landscaping or manufacturing
• 1-3 years’ experience in Customer Service or Logistics
• Excellent communication and multitasking skills
• Comfortable in a fast-paced, team-oriented setting
Leverage your bilingual skills and customer service expertise to support dealers at Techo-Bloc.
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📌 Bilingual Customer Service Specialist Techo-Bloc (Quebec City)
🏢 Techo-Bloc
📍 Quebec City