Job Description

À propos du poste: Zeno Group Canada is looking for an audacious and creative Account Manager to join our Brand team. The candidate will serve as the main daily contact for clients and actively manage multiple projects and programs, both strategically and budgetally. An excellent writer and editor, you will demonstrate a creative mindset, a keen eye for execution, and be ready to support the team while continually elevating the quality of deliverables. The Account Manager will also mentor junior team members and collaborate closely with the team.

The role can be performed remotely from Quebec in hybrid or remote mode, or from our Toronto office.

Responsibilities

- Play a key role in developing communication plans, demonstrating strategic, creative, and global thinking for client programs; actively support implementation and monitor progress, including measuring objectives and producing reports.
- Act as the primary daily point of contact for clients across multiple accounts, representing the agency and responding to client issues efficiently and promptly.
- Research, write, and revise a variety of communication tools, including media pitches, influencer content briefs, interview prep documents, fact sheets, and more.
- Conduct regular media outreach to support campaigns and product or service launches.
- Continuously develop relationships with media, influencers, content creators, and internal partners to meet client needs.
- Lead influencer/content creator programs end-to-end, including research, selection, contract negotiation, content review, and accountability reporting.
- Understand key client information, such as overall business strategy,



sector challenges, products and services, major clients, and competitors.
- Support operational performance of accounts by ensuring quality work, meeting deadlines, and managing account finances.
- Participate in event planning and execution for clients.
- Coach junior team members and demonstrate the ability to supervise and delegate tasks as needed.
- Communicate effectively with the account team to keep them informed of timelines.
- Actively contribute to brainstorming sessions and client development initiatives when required.

About You

- Bi-lingual with professional proficiency in French and English.
- Four to five years of experience in public relations; agency experience highly preferred.
- Excellent presentation skills.
- Proven track record of producing high-quality communication content, both internal and external.
- Attention to detail and the ability to thrive in a dynamic environment that demands rapid response.
- Proactive and energetic, showing initiative and working effectively both independently and in a team.
- Commitment to continuous learning and leadership skill development; capacity to set and pursue ambitious goals.
- Recognized for leadership by coaching and developing junior talent, providing constructive feedback, fostering accountability,



and supporting evaluation processes.
- Contribute to company growth by presenting new expertise and capabilities to clients, building industry contacts, and participating in relevant professional associations.

This posting is for an existing vacancy.

Pay Range: $65,000 to $75,000 CAD per year. Salary is based on factors such as education, qualifications, certifications, experience, skills, seniority, location, performance, travel, revenue-based metrics, contractual agreements, and business needs. Other rewards may include annual bonuses, a paid time off policy, and region-specific benefits. In accordance with Ontario’s Employment Standards Act, salary posting ranges cannot exceed a $50,000 CAD differential and are required for any role with a maximum salary below $200,000 CAD.

About Our Benefits

Healthy, happy employees make Zeno better, so we offer programs that support physical, mental, and financial wellness. Our culture and perks promote flexibility, celebrate diversity, and support work-life balance. We provide medical, dental, and vision insurance with prescription plans, short and long-term disability, and our Be Kind to Your Mind program with a Headspace subscription and access to mental-health providers. Employees are encouraged to join resource groups that build supportive communities. We encourage generous vacation, paid holidays, and self-care time. Financial wellness is supported with tuition assistance, life insurance, a free certified financial coach, and a monthly wellness allowance to fund personal activities that bring joy.

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📌 Gestionnaire de comptes (Account Manager) (Toronto)
🏢 Zeno Group Canada
📍 Toronto