Become a key player in PetSmart's retail team as a Retail Operations Lead. Drive operational excellence while mentoring associates and ensuring outstanding pet care in a dynamic environment.
As a Retail Operations Lead at PetSmart, you'll support a vibrant team focused on delivering excellent customer service. This role involves overseeing merchandising and inventory management, store openings and closings, and ensuring that associates are well-trained in product handling and presentation. You'll contribute to a culture of growth and empowerment within the store.
Key Responsibilities:
• Train and mentor sales associates on product knowledge
• Execute merchandising strategies to boost sales
• Manage inventory levels and conduct audits




• Operate POS systems accurately for transactions
• Ensure compliance with store policies and procedures
Requirements:
• 2+ years retail supervisory experience
• Full-time availability with flexible scheduling
• Solid written and verbal communication skills
• Organizational skills with keen attention to detail
• Ability to lift and move heavy items
Take pride in enhancing the PetSmart experience while ensuring the safety and happiness of pets and their families.
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📌 Retail Operations Lead at PetSmart (Kelowna)
🏢 PetSmart Store Support Group
📍 Kelowna