Lead the way in optimizing referral operations as a Project Delivery Supervisor at Medicentres in Edmonton. This in-office position focuses on staff supervision and the effective execution of high-volume processes.
In this full-time mid-level role, you will work closely with the Central Programs Manager to supervise referral processing teams. Your leadership will be essential in ensuring all tasks are completed accurately and meet operational standards. This position involves addressing workflow challenges and maintaining a high level of service delivery.
Key Responsibilities:
• Oversee all phases of case processing in the referral system
• Identify operational risks and improve workflows continuously
• Conduct performance management and regular feedback for team members
• Train and onboard new staff effectively
• Communicate company policies and performance goals clearly
Requirements:
• College diploma in relevant field or 5+ years experience
• At least 3 years in a management role within healthcare
• Strong leadership and communication capabilities
• Detail-oriented with a focus on service delivery
• Adaptable to a fast-paced, dynamic work environment
Enhance team performance and referral process efficiency as Project Delivery Supervisor at Medicentres in Edmonton.
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