Help SinglePoint clients thrive as a Client Account Manager specializing in collections recovery. Your passion for relationship-building and client success will shine in this role.
As a Client Account Manager, you will oversee collections recovery accounts, ensuring the highest level of service while exploring new opportunities for growth. With a solid five years of relevant experience, you will facilitate business reviews and collaborate closely with internal teams for effective solutions. You will also analyze trends to recommend service enhancements.
Key Responsibilities:
• Act as primary point of contact for recovery clients
• Perform service assessments and conduct business reviews
• Partner with teams to ensure seamless service delivery
• Monitor and analyze client performance metrics
• Maintain comprehensive account records in CRM
Requirements:
• 5+ years of experience in account management or collections
• Robust communication and relationship management skills
• Proficiency in CRM and Microsoft Office
• Willing to travel for client engagements
• Bachelor’s degree or similar experience
Make a meaningful impact on client success with your expertise at SinglePoint.
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📌 Client-Focused Account Manager Role (Toronto)
🏢 SinglePoint Group International
📍 Toronto
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