The Assistant Day Program Leader supports the Day Program Leader in the day-to-day coordination and smooth operation of the Day Program. This role ensures that programming is delivered safely, efficiently, and in alignment with the vision, mission, values, and policies of L’Arche Calgary.

The position provides operational support in areas such as scheduling, transportation coordination, medication monitoring, documentation, site organization, and resource management. The Assistant Day Program Leader also supports Program Assistants in delivering high-quality, person-centred supports to individuals with developmental disabilities.

Accountability

This position reports directly to the Day Program Leader.

Key Responsibilities

1. Program Operations

- Support implementation of daily activity schedules and programming plans
- Ensure supplies, materials, and equipment are prepared for daily activities
- Delegate tasks and support Program Assistants as required
- Maintain smooth and organized program flow throughout the day

2. Individualized Support

- Support implementation of Individual Support Plans (ISPs) and Behaviour Support Plans
- Assist individuals in working toward personal goals and skill development
- Maintain accurate documentation, progress notes, and records
- Monitor and report changes in health, behaviour, or circumstances

3. Transportation & Scheduling

- Review and verify daily transportation (CTA) bookings
- Coordinate same-day adjustments to schedules and transportation as needed
- Communicate changes promptly to relevant team members

4. Medication & Health Oversight

- Monitor medication administration practices for compliance and safety
- Ensure adherence to medication protocols and procedures
- Report concerns to the Day Program Leader

5. Communication & Team Support

- Share daily updates, schedule changes, and urgent information with staff
- Collaborate closely with the Day Program Leader for operational coordination
- Collect and reconcile receipts for accurate tracking




- Maintain proper financial documentation and accountability

7. Site, Supplies & Vehicle Management

- Monitor cleanliness and completion of site cleaning checklists
- Ensure supplies are stocked and reordering needs are communicated
- Oversee program vehicle cleanliness, maintenance, and inspections
- Track and support vehicle equipment (e.g., cameras where applicable)

8. Health, Safety & Compliance

- Promote a safe, clean, and organized environment
- Follow and uphold all health, safety, and organizational policies
- Report hazards, risks, or maintenance issues promptly
- Work collaboratively with the Day Program Leader on operational priorities
- Assist with coordinating staff tasks and resolving daily issues
- Provide operational coverage support when required

10. Other Duties

- Perform other related duties as required to support program operations

Qualifications & Experience

- Experience in disability services or community-based programming preferred
- Familiarity with person-centred approaches and L’Arche values is an asset
- First Aid/CPR certification (or willingness to obtain)
- Non-Violent Crisis Intervention (NVCI) certification (or willingness to obtain)
- Strong computer and administrative skills (Word, Outlook, Excel, scheduling systems)
- Valid Class 5 driver’s license preferred
- Clear Police Information Check with Vulnerable Sector Screening
- Strong organization and time management skills
- Ability to manage multiple priorities in a fast-paced environment
- Solid communication and teamwork abilities
- Attention to detail in documentation, scheduling, and financial tracking
- Problem-solving and sound operational judgment
- Commitment to confidentiality, professionalism, and ethical practice
- Ability to work respectfully with individuals with developmental disabilities
- Initiative and ability to work independently when required

Authority

This position carries authority to carry out operational duties as delegated by the Day Program Leader.

Evaluation

Performance is reviewed by the Day Program Leader on at least an annual basis.

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📌 Assistant Program Leader or Manager (Calgary)
🏢 L'Arche Canada
📍 Calgary