Overview

MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The Transformation Process Manager is responsible for overseeing and enhancing the organization’s policy governance framework, ensuring that all enterprise policies are consistently managed, communicated, and aligned with business objectives. This role partners with cross-functional leaders to identify policy needs, drive process improvements, and maintain compliance with regulatory requirements. The Transformation Process Manager will also be accountable for the ongoing development and maintenance of processes in transformation projects and for sustaining improvements to support long-term business strategy.

Key Responsibilities

- Enterprise Policy Establishment & Governance: Define, design, and standardize enterprise policies and procedures that align with the organization’s business strategy and regulatory requirements.
- Policy Change & Communication: Collaborate with executive leadership to create, maintain, and manage change for enterprise-wide policies; oversee policy updates, approvals, communication, and governance.
- Policy Ecosystem Management: Administer the policy and process ecosystem to establish a comprehensive, user-friendly, and sustainable framework; develop governance protocols, controls, and documentation standards.
- Risk & Compliance: Identify policy risks and deficiencies, ensure regulatory compliance, and maintain alignment with business objectives.
- KPIs & SLAs: Establish and monitor key performance indicators and service level agreements; proactively address gaps and risks.

- Transformation Project Process Development: Lead the development and design of future-state processes for transformation initiatives, translating business objectives and requirements into scalable process designs.




- Cross-Functional Ownership: Serve as the OneMDA single point owner for processes involving multiple stakeholders, aligning requirements and driving standardization.
- End-to-End Process Integrity: Coordinate cross-functional stakeholders to ensure end-to-end process integrity across systems, handoffs, controls, and operating models throughout design, build, testing, and deployment.

- Post-Go-Live Sustainment: Act as the OneMDA single point owner for cross-functional process issues, improvement opportunities, and enhancement requests during sustainment.
- Process Adherence: Maintain adherence to OneMDA enterprise processes and standards; reinforce expected ways of working and address emerging variation.
- Continuous Improvement: Lead process optimization to preserve design intent, standardization, compliance, and end-to-end integrity; prevent local optimization or drift after project delivery.

Required Experience & Skills

- 5–10 years in process management or business transformation
- Expertise in process design and business process management
- Experience with enterprise transformation programs (ERP, PLM, Data)
- Strong stakeholder alignment across business
- Experience in post-go-live stabilization and continuous improvement
- Analytical skills with KPI design
- Experience in regulated environments preferred

Special Considerations

Successful candidates must obtain and hold security clearance at the Reliability status level, and pass security assessment for the Controlled Goods Program (CGP), and be able to obtain higher clearances.

Benefits & Equal Chance

MDA Space offers competitive compensation and benefits. We are an equal opportunity employer committed to diversity and inclusion. If you require assistance or a reasonable accommodation due to a disability during the application or recruitment process, please let us know.

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📌 Transformation Process Manager/gestionnaire du processus de transformation (Brampton)
🏢 MDA Space
📍 Brampton