Responsibilities

- Provide our clients with high level customer service meeting/exceeding their needs.
- Enter orders accurately into the system, checking for item accuracy and pricing, which can deviate by client.
- Support customers on our online ordering eComm system.
- Full cycle sales order processing: sales order, credit approval, invoicing and filing.
- Complete administrative work, following up with purchasing or getting back to customers, with back orders or special orders.
- Respond in an efficient and timely manner to inquiries and requests relating to our various products.
- Provide customers with simple quotes.
- Maintain current knowledge of all promotions.
- Related duties involving customer service contact, via telephone, email, fax or regular mail.
- Fill in across divisions and departments in order to provide exceptional service to our customers.
- Must be able to work with minimal supervision, while being proficient and working in a team environment.

Requirements





- Minimum 1-2 years previous customer service experience.
- Proficient in dealing with escalated customer service situations.
- Proficient verbal and written communication skills.
- Ability to work under pressure, multitask with meticulous follow up and tight deadlines.
- Solid crisis management, problem solving, administrative and organizational skills required.
- Consultative selling skills.
- Rapid learner with initiative and a great work attitude.
- Ability to handle high volume calls, and a fast-paced environment.
- Strong Computer Skills, including Microsoft Office and Windows based software.

Compensation and Hours

Compensation: $45K-$47K per annum

Hours: Monday to Friday 8:00am - 4:30pm

Bunzl Canada is an equal opportunity employer. We are committed to creating an inclusive, equitable and positive working environment for all employees.

#J-18808-Ljbffr

📌 Customer Service Representative (Pitt Meadows)
🏢 Bunzl Canada
📍 Pitt Meadows