Job Role & Profile : B2B Sales Customer Expert I

Advertised as : Ads Sales Representative

Location : Toronto Office (Eglinton East or The Well, DT Toronto) - Hybrid

Reports to: B2B Sales Supervisor

Contract: Regular, Full‑time

Grade: High School Diploma / Degree

Travel Requirements: No

About Us

TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, TP has developed an efficient and responsible hybrid organization that blends work‑from‑home and on‑site solutions, with around 50% of employees now working remotely. TP also provides services in 300 languages and dialects.

Ranked 11th in the world’s Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; earned Best Employer certification in 64 countries, covering more than 97% of the workforce.

Our Work Culture

At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous – We encourage and trust your decision‑making skills.

Progressive work environment – If you have skills to prove, we have ladders for you to grow.

Adaptable – We believe in results.

Innovative – All ideas matter.

Inclusive – Everyone is included and everyone wins.

About the job

As a Sales Representative you will be responsible for prospecting, acquiring, and managing advertising clients across various platforms and channels. This role requires a dynamic and motivated individual with a strong sales background, a deep understanding of digital advertising, and the ability to build and nurture client relationships. The successful candidate will play a pivotal role in driving revenue, maximizing client satisfaction, and contributing to the overall success of our advertising business.

Annual Base Salary: CAD $40,000 with earning potential from 5‑30% based on bonus and in‑year increments.

Key Responsibilities and Accountabilities

Prospecting and Lead Generation :

- Identify and target potential advertising clients through market research, networking, and outreach efforts.
- Develop and implement effective outbound sales strategies to generate new leads and opportunities.




- Utilize multiple channels, including email, phone calls, social media, and industry events, to engage with prospects and initiate sales conversations.

Sales Pitch and Presentation :

- Conduct thorough needs assessments to understand clients’ advertising objectives, target audiences, and budget constraints.
- Create compelling sales pitches and presentations tailored to each client’s needs and objectives.
- Effectively communicate the value proposition of our advertising solutions and services, highlighting key features, benefits, and success stories.

Client Relationship Management :

- Build and maintain strong relationships with advertising clients, serving as their primary point of contact for all sales‑related inquiries and activities.
- Collaborate with clients to develop customized advertising campaigns and strategies that align with their goals and objectives.
- Monitor campaign performance and provide regular updates to clients, offering insights and recommendations for optimization and improvement.

Revenue Growth and Account Expansion :

- Meet and exceed sales targets and revenue goals by consistently acquiring new clients and maximizing existing account value.
- Identify opportunities for upselling, cross‑selling, and additional revenue streams within existing client accounts.

Job Requirements

- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Proven track record of success in outbound sales, preferably in the digital advertising industry.
- In‑depth understanding of digital advertising platforms, technologies, and trends.
- Strong communication and presentation skills, with the ability to articulate complex concepts in a clear and compelling manner.
- Excellent negotiation and closing skills, with a focus on driving results and exceeding targets.




- Experience using CRM software (e.g., Salesforce, HubSpot) and proficiency in Microsoft Office suite.
- Ability to work independently as well as collaboratively in a fast‑paced, dynamic environment.
- Established career path supported by self‑assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth across multiple lines of business.

Paid 4 weeks training, 2 weeks leave.

Continuous learning through progressive training specific to tenure and skill set.

Competitive salary with incentive programs.

Positive and supportive environment.

Medical and dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Schedule

Fixed schedule Monday to Friday, 9‑hr shift from 9 AM to 6 PM.

Location

Candidates are advised to be within travel distance from our primary locations: Yonge‑Eglinton & The Well, Downtown Toronto. Initially on‑site, then transition to hybrid after 3 months.

Diversity, Equity & Inclusion

TP is home to a global family with diverse backgrounds and lifestyles. We embrace diversity and guarantee no discrimination against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

We may use artificial intelligence (“AI”) tools to support certain aspects of the recruitment process, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. These tools assist the recruitment team in evaluating job‑related qualifications and do not replace human judgment or decision‑making. Employment decisions are not made solely by automated systems. We take steps to ensure our use of AI tools is fair, consistent with privacy, human rights and employment laws.

Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If invited to participate in the selection process, we are committed to accommodating you to best meet your needs.

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📌 Ads Sales Representative (Toronto)
🏢 Tp
📍 Toronto